NEW MANAGERS' TOOL KIT

Industry studies show that in the first 18 months of work, 40% of new managers will receive a poor performance rating, will quit or will be fired*. Now that we have your attention, ask yourself honestly, “Can I afford to learn this new job through trial and error?”Great individual performers sometimes have difficulty making the transition from managing their own performance to managing the performance of their reports. The New Managers’ Tool Kit helps new managers develop the skills they need in the first critical months of their new career.

* Research conducted by Manchester, Inc.

Objectives

Participants develop the leadership skills and management techniques needed to maximize the productivity of their reports. The practices taught in the class are ones that are rarely taught to new managers until long after they begin their management career.

Outcomes

• Participants learn how to delegate assignments and empower their personnel to perform
• Group performance improved through goal-setting and performance monitoring
• Improved communication through coaching and listening skills
• Learn how to adapt messages to different personality types for peak performance
• Communicating with Confidence, Clarity and Credibility